The implications for quality, ability to invest, customer service and other important issues are hard to fathom. But some observers think consumers and businesses would be better served by "dumb pipe" providers. Much would depend on the unstated qualifiers. Does "dumb pipe" presuppose "low margin," "low gross revenue" or "commodity services"?
Or, if you like, consider a different future, where "dumb pipes" also come with the adjectives "high gross revenue, high margin, high profit." Would "dumb pipe" still be so attractive? Or is the real issue something other than whether the pipe is "intelligent" or "transparent?"
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